Privacy Policy

Digimanzil ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and company name when you fill out our contact or quote forms
• Billing information including address and payment details when you purchase a service
• Communications you send us via email, chat, or our contact forms

Technical Information

• IP address, browser type, device information, and operating system
• Pages visited, time spent on pages, and referring URLs
• Geographic region derived from your IP address

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To respond to your inquiries and provide customer support
• To process payments and send invoices and receipts
• To send you newsletters, updates, and marketing communications (you may opt out at any time)
• To analyze usage patterns and improve our website and services
• To detect, prevent, and address technical issues, fraud, or security concerns
• To comply with legal obligations and protect our rights

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types:

• Essential cookies: Required for the website to function properly (e.g. session management)
• Analytics cookies: Help us understand how visitors interact with our site (e.g. Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: Trusted third parties who help us operate our business (e.g. payment processors, hosting providers, email delivery services) — they are bound by confidentiality obligations
• Legal compliance: When required by law, court order, or government authority
• Business transfers: In the event of a merger, acquisition, or asset sale, information may be transferred subject to this policy
• Consent: With your explicit permission for specific purposes

5. Data Security

We implement industry-standard technical and organizational security measures to protect your data, including SSL/TLS encryption for data in transit, encrypted storage for sensitive data, access controls limited to authorized personnel, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is retained for the duration of the project plus 3 years. Newsletter subscriber data is retained until you unsubscribe.

7. Your Rights

Depending on your jurisdiction (e.g. GDPR, CCPA), you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request that we restrict the processing of your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your data
• Withdraw consent: Withdraw consent for processing based on consent

To exercise any of these rights, contact us at privacy@digimanzil.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are intended for businesses and individuals 18 years or older. We do not knowingly collect personal information from children under 18. If you believe we have collected data from a minor, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: privacy@digimanzil.com
• Phone: +91-XX-XXXX-XXXX
• Contact page: Use our contact form